As much as we all enjoy the stories of " crazy "
customers, we still need to remember that many of these calls make perfect
sense..............if we look hard enough.
This story was told to me by a retiring telephone
trouble shooter. He would set his day up, grouping calls to make the best use
of his time, and tried to leave the " odd" calls for last ( maybe he could
pass them off to the next guy) This day he came to a call " Phone dosen't
ring......the dog barks" HMMMMMM........bottom of the stack.
Come the end of the day, he still had time
left...........and just the "dog" call left. So he goes to the address, a
mobile home park, fed underground, goes to the door, knocks and explains to
the woman answering the door " I have this trouble order that says The phone
dosen't ring the dog barks"...and she says " that's right........let me
explain. The kids next door love to bother my dog......they tease her until
I have to call their house and complain. A couple of days ago she was barking
and I picked up the phone to call....and there was someone there! Next day
the same thing happened and I got to thinking that I haven't received any
calls lately so I called you guys"
Still a little doubtful he went to the pedistal out
front, plugged in, dialed her number.........and the dog started barking! He
hung up..the dog stopped, he tried again.same thing!
It ends up that the ground for the phone in the house
was broken off, it takes 60 vac to ground to make the phone ring. The dog was
on a wire runner attached through the aluminum siding of the trailer, the 60
volts was trying to go to ground down the wire, dog chain and the poor dog was
catching 60 vac through his paws............no wonder he barked! He repaired
the ground and all was good again!
Remember...... we're the only "crazies" playing with
electricity!